Caring with Heart – Transforming Lives Through Compassion, Empathy, and Support.
At Best of Home Care, we provide compassionate, personalised care to help individuals of all ages and abilities live life to the fullest. Our dedicated team of caregivers offers support tailored to your needs, ensuring comfort, dignity, and peace of mind every step of the way.
At BHC, we resolutely believe that CARE is all about “Compassion - Assistance - Reassurance - Empathy.” Our hand-picked crew of caregivers has these qualities deeply rooted in their desire to serve and support. If you are struggling with caring for an ageing or ailing loved one, trust us at BHC to take the onus on our shoulders. We are a team of enthusiastic people passionate about making a difference in people’s lives by providing quality care and support with complete involvement and an innate sense of connecting.
We’re here for you whatever your needs or goals. Whether you are an older person looking for a helping hand with daily necessities, or a younger person with a disability looking for support to accomplish your goals, we can customise a support solution just for you. Our services are suitable for people of all ages and abilities who would like to receive extra support to get the most out of life. Our team includes care coordinators, registered nurses, support workers.
Mission:
At Best of Home Care, our mission is simple: We treat every client like a member of our own family. We go the extra mile to ensure that care is provided the right way, at the right time, and with the utmost attention to detail. Your well-being is our top priority, and we’re here to support you every step of the way.
Vision
We envision a care service that truly treats clients with the dignity and compassion they deserve. Our approach to CARE is built on four core principles: Compassion, Assistance, Reassurance, and Empathy. We believe caregivers bring more than just skills — they bring a heart for service, making a meaningful difference in every life they touch.
Our Values
At BHC, our values guide everything we do. They ensure that every interaction, every service, and every caregiver reflects the high standard of care you deserve.
Accountability
We believe in taking responsibility for the care we provide. Our caregivers are committed to doing their best for every client and their families, always acting with integrity and independence.
Integrity
Our caregivers operate with a strict moral and ethical code. Their positive attitude and dedication ensure that every day spent with a client is meaningful, compassionate, and focused on their well-being.
Respect
Respect is at the heart of everything we do. Whether it’s respecting our clients’ wishes, their home, or our fellow team members, we believe mutual respect creates an environment of care that leads to exceptional service and satisfaction.
Our Commitment to Child Safety
At Best of Homecare, we are dedicated to ensuring that children are safe, happy, and empowered. We believe every child deserves to grow in a safe and supportive environment, and we are fully committed to their safety, participation, and empowerment.
We have a zero-tolerance policy for child abuse. Any allegations or concerns will be taken seriously and handled according to our strict policies and procedures. If we ever have concerns about a child's safety, we have legal and moral obligations to contact the appropriate authorities, and we do so without hesitation.
Our commitment extends to preventing child abuse and identifying potential risks early. We take every step to reduce these risks through our thorough human resources and recruitment practices, ensuring that our staff, management, and contractors are well-vetted and trained.
We also prioritise the cultural safety of all children, including Aboriginal children, children from diverse cultural and linguistic backgrounds, and those with disabilities. Our ongoing training for staff ensures they are equipped to recognize and address child safety concerns effectively. Additionally, we have specific policies and procedures in place to support these commitments, providing a safe environment for all children under our care.
Meet Our Team
At Best of Homecare, our office staff plays a crucial role in ensuring everything runs smoothly behind the scenes. They embody our values of compassion, assistance, reassurance, and empathy every day. Get to know the friendly faces dedicated to making a difference in the lives of our clients and their families.
