Support coordination and recovery coaching

Clear guidance to move forward with confidence.

Personalised support to help you understand your NDIS plan, connect with suitable providers, coordinate services and work towards recovery and greater independence.

Discuss your support needs Explore support options
A support coordinator meeting with an NDIS participant
Level 2 support coordination
Level 3 specialist coordination
Recovery-focused coaching
Choice and control

Guidance built around you

Your goals guide every decision.

Practical support to understand your options, make informed choices and build confidence.

Navigating the NDIS, coordinating multiple providers or managing recovery goals can sometimes feel overwhelming. You do not have to manage every decision alone.

Our team works alongside you to understand what matters, identify suitable supports and create a clear pathway towards your individual goals.

Choose your support pathway

The right support for your situation.

The most suitable pathway depends on your NDIS plan, goals, recovery needs, service systems and the complexity of the barriers you are experiencing.

01

Support Coordination

Understand your NDIS plan, connect with suitable providers, coordinate services, monitor your budget and build the skills to manage your supports with greater independence.

Level 2
02

Psychosocial Recovery Coaching

Develop meaningful recovery goals, build resilience, access mental health and community supports and create practical strategies for greater independence and wellbeing.

Recovery focused
03

Specialist Support Coordination

Higher-level coordination for participants experiencing complex barriers, significant risks, crisis situations or involvement across multiple service systems.

Level 3

What we can help you manage

Practical guidance for each stage of your NDIS journey.

01 Understand your plan Clarify your funding, support categories, goals and the services available through your NDIS plan.
02 Find suitable providers Identify and connect with providers that suit your needs, preferences, location and individual goals.
03 Coordinate your services Help your providers communicate, understand their roles and work together around your support plan.
04 Monitor funding and progress Review service use, available funding and progress towards your goals throughout the plan period.
05 Prepare for plan meetings Gather information, review changing needs and prepare for reassessments and important NDIS discussions.
06 Build confidence and capacity Develop the knowledge and skills to make decisions and manage more of your supports over time.

Different needs, different support

Support matched to your circumstances.

We consider your goals, current challenges, informal supports, service network and NDIS plan before discussing the most appropriate support pathway with you.

Structured plan coordination Suitable when you need help understanding your plan, organising providers, monitoring supports and preparing for reviews.
Recovery-oriented support Suitable when mental health recovery, practical strategies, resilience and community connection are central to your goals.
Complex service-system coordination Suitable when multiple systems, high-level risks, complex barriers or crisis situations require specialist coordination.

How to get started

A clear pathway from first conversation to ongoing support.

We take time to understand your goals, plan and current support network before developing an approach with you.

01

Tell us about your goals

Share what is important to you, the challenges you are experiencing and what you would like your support to help you achieve.

02

Review your plan and needs

We discuss your NDIS plan, existing providers, informal supports, recovery needs and any complex service arrangements.

03

Create your support approach

Together, we identify priorities, suitable services, responsibilities and practical next steps.

04

Coordinate, review and adapt

We monitor progress, respond to challenges and adjust the approach as your goals, circumstances and support needs change.

Why choose BHC?

Guidance that keeps you in control.

A support professional speaking with a participant in the community
  • Person-centred and goal-focused Your priorities, preferences and individual goals guide the coordination and recovery approach.
  • Collaborative service coordination We work with providers, informal supports and relevant services to help create a connected support network.
  • Clear communication and planning We explain options, confirm priorities and keep you informed throughout the coordination process.
  • Ongoing review and flexibility Support can be reviewed and adapted as your plan, recovery journey, circumstances and goals develop.

Let’s find the right support pathway for you.

Speak with our team about your NDIS plan, coordination needs, recovery goals or complex service arrangements.

Call 1300 513 309 Enquire online