BHC Community Connections -VOL 2-APR 26

March 31, 2026

BHC Community Connections -VOL 2-APR 26

March 31, 2026
Volume 1 · December 2025

CommunityConnections

Your quarterly update from BHC — sharing stories, milestones, staff achievements and community highlights.

01 Award winners

Reflecting on our Casey Business Awards win.

BHC team at the Casey Business Awards 2025

BHC team celebrating at the Casey Business Awards 2025.

Our journey has always been about people first — building meaningful connections, creating inclusive spaces, and supporting every individual to reach their goals.

Winning this award is a reminder of how powerful care and collaboration can be when we work together. A heartfelt thank you to our entire team for representing BHC with pride at the awards night, and to our wider community for your ongoing support. Get in touch with us

02 A note from our directors

Message from our Directors.

Directors' message — Best of Homecare December 2025

As we wrap up 2025, we want to thank our incredible BHC team, clients, and families for another year filled with care, compassion, and community.

This season reminds us how meaningful our work is — every smile, every success, and every small act of kindness makes a difference. Congratulations to everyone recognised this year, especially our Employee of the Month winners and the teams behind our recent Casey Awards achievement.

Wishing you all a joyful Christmas and a bright, healthy New Year. Let's continue to make 2026 a year of growth and gratitude.

03 Employee milestone

Recognising five years of service.

BHC employee milestone — five years of service

We celebrate the dedication and commitment of our team members who have been part of the BHC family for five years. Your hard work and compassion make a lasting difference every single day. Learn more about BHC

04 What's on

Special Events.

Upcoming programs and opportunities across the BHC community, including weekly farm activities and training-supported employment pathways.

Monday farm program at BHC Farm Every Monday 11am at BHC Farm
Employment opportunity with training provided Employment Opportunity Training provided
Thursday farm program at BHC Farm Every Thursday 11am at BHC Farm
05 BHC Farm — Devon Meadows

New friends at the BHC Farm.

Our BHC Farm in Devon Meadows has been buzzing with excitement as participants welcomed several new animal companions — playful guinea pigs, gentle rabbits, and curious young chicks.

Participant enjoying time with animals at BHC Farm Participant smiling at BHC Farm New animals at BHC Farm Devon Meadows

These new arrivals have quickly become favourites among our clients, who have enjoyed petting, holding, and interacting with them during farm visits. The joy and calm that come from spending time with these animals has created beautiful moments of connection. Find out more about our Day Programs

06 Policy update

Aged Care changes at a glance.

Aged care updates — Support at Home program

The aged care system is changing to improve quality, safety, and person-centred support. Home Care Packages and CHSP will transition into a new Support at Home program — making services simpler and more flexible as care needs change.

The reforms introduce stronger care standards, clearer service agreements, improved transparency, and enhanced staff training requirements. These changes ensure people receive respectful, consistent, and high-quality care.

At Best of Homecare, we are actively preparing for these updates. Learn more about our aged care services and how we support your transition.

07 New initiative

BHC Values in Action Program.

We are excited to introduce a new way to recognise staff who demonstrate our core values of Accountability, Integrity and Respect in their everyday work. Each month, coordinators will nominate team members for our new value-based badges.

A firm-wide Employee of the Month will also be selected from staff who consistently show all three values — celebrating the great work our team does every day. Meet our team

Excellence in Care — Accountability Teamwork Champion — Integrity Leading With Respect — Respect
BHC Values in Action badge
08 Staff Spotlight

Finding calm and balance this holiday season.

Kristy — SIL Coordinator

The holiday season can bring joy — but also stress, pressure and money worries. If you are feeling overwhelmed, you are not alone. Here are some simple ways to look after yourself, and free services that are always available.

Simple tips to reduce stress
  • Take breaks and slow down
  • Keep spending small — set a budget
  • Talk to someone you trust
  • Ask for help when you need it
  • Plan ahead for busy days
Free support services
Good ShepherdFinancial wellbeing and free support programs
Lifeline — 13 11 1424/7 crisis and mental health support
Beyond Blue — 1300 224 636Anxiety, stress, and depression support
Local Community CentresFree social gatherings with support worker assistance
09 BHC Stars

A Holiday Season Message from Maria.

A heartfelt message from Maria — sharing warmth, gratitude and celebration with the entire BHC family this festive season.

BHC Stars — Maria holiday message part 1
BHC Stars — Maria holiday message part 2
10 New at BHC

Introducing the BHC Staff Training Lab.

BHC Staff Training Lab at head office

We are excited to introduce our new BHC Staff Training Lab, now open at the Best of Homecare Head Office. This dedicated hands-on learning space has been created to help new and existing staff build confidence, learn essential care skills, and practise using key equipment in a safe, supportive environment.

From manual handling to daily living supports, the Training Lab allows our team to experience real-life scenarios before stepping into the field — ensuring every staff member is prepared, capable, and empowered to deliver high-quality care.

If any current team members would like a refresher session or skills update, please reach out — we are always happy to organise a time. Our training is aligned with NDIS registration requirements .

Need support? We're here for you.

Book a free consultation or call our friendly team to discuss your care options.

Happy Holidays from the BHC team