Reflecting on Our Casey Business Awards Win
Our journey has always been about people first — building meaningful connections, creating inclusive spaces, and supporting every individual to reach their goals. Winning this award is a reminder of how powerful care and collaboration can be when we work together.
A heartfelt thank you to our entire team for representing BHC with pride at the awards night and to our wider community for your ongoing support. 💙
Message from Our Directors
As we wrap up 2025, I want to thank our incredible BHC team, clients, and families for another year filled with care, compassion, and community. 💙✨
This season reminds us how meaningful our work is — every smile 😊, every success 🌟, and every small act of kindness 💛 makes a difference.
Congratulations to everyone recognised this year, especially our Employee of the Month winners ⭐ and the teams behind our recent Casey Awards achievement 🏆.Wishing you all a joyful Christmas 🎄 and a bright, healthy New Year ✨.Let’s continue to make 2026 a year of growth and gratitude 💙.
Recognising five years of service
Employee Milestone
Special Events
Every Monday
11am at BHC Farm
Employment Oppertunity
(Training Provided)
Every Thursday
11am at BHC Farm
New Friends at the BHC Farm
Our BHC Farm in Devon Meadows has been buzzing with excitement as participants welcomed several new animal companions, including playful guinea pigs, gentle rabbits, and curious young chicks. These new arrivals have quickly become favourites among our clients, who have enjoyed petting, holding, and interacting with them during their farm visits. The joy and calm that come from spending time with these animals has created beautiful moments of connection — perfectly captured in the photos below.
Aged Care Changes At a Glance
The aged care system is changing to improve quality, safety, and person-centred support. Home Care Packages and CHSP will transition into a new Support at Home program, making services simpler and more flexible as care needs change
The reforms also introduce stronger care standards, clearer service agreements, improved transparency, and enhanced staff training requirements. These changes are designed to ensure people receive respectful, consistent, and high-quality care.
At Best of Homecare (BHC), we are actively preparing for these updates to ensure a smooth transition and continued support for our clients, families, and staff.
New Friends at the BHC Farm
New Recognition Program
We are excited to introduce the BHC Values in Action Program, a new way to recognise staff who demonstrate our core values of Accountability, Integrity and Respect in their everyday work.
Each month, Coordinators will nominate team members for our new value-based badges:
- Excellence in Care – Accountability
- Teamwork Champion – Integrity
- Leading With Respect – Respect
A firm-wide Employee of the Month will also be selected from staff who consistently show all three values.
This program is about celebrating the great work our team does every day and highlighting the positive impact you make on clients, families and each other.
✨Staff Spotlight✨
Finding Calm & Balance This Holiday Season for the BHC Family
Kristy (SIL Co-Ordinator)
Holiday Season can be a time of fun, family, friends, laughter, and good food.But for many people, it can also bring stress, pressure, money worries, and feeling low.
Please remember: You are not alone. We are here to support you.If you are feeling stressed, overwhelmed, or need help — reach out and let us know.
Simple Tips to Reduce Stress
- Take breaks and slow down
- Keep spending small and set a budget
- Talk to someone you trust
- Ask for help when you need it
- Plan ahead for busy days
Free Support Services
- Good Shepherd – Financial wellbeing and free support programs
- Lifeline 13 11 14 – 24/7 mental health support
- Beyond Blue 1300 224 636 – Anxiety, stress, and depression support
- Local Community Centres – Many offer free social gatherings as your Support Worker assists you in a Centre.
Please look after yourself your wellbeing matters.
⭐ BHC Stars ⭐
A Holiday Season Message for the BHC Family
Kristy (SIL Co-Ordinator)
Introducing the BHC Staff Training Lab
Learning Through Care
We’re excited to introduce our new BHC Staff Training Lab, now open at the Best of Homecare Head Office! 🎥✨
This dedicated hands-on learning space has been created to help new and existing staff build confidence, learn essential care skills, and practise using key equipment in a safe, supportive environment.
From manual handling to daily living supports, the Training Lab allows our team to experience real-life scenarios before stepping into the field — ensuring every staff member is prepared, capable, and empowered to deliver high-quality care.
At BHC, we believe great care starts with great training. If any current team members would like a refresher session or skills update, please reach out — we’re always happy to organise a time.
