New pricing arrangements
The new NDIS Pricing Arrangements and Price Limits came into effect. If pricing or service agreement changes are required, BHC will discuss these with participants and obtain agreement before changes are implemented.
BHC Community Connections -VOL 2-APR 26
March 31, 2026BHC Community Connections -VOL 2-APR 26
March 31, 2026Best of Homecare
Community Connections
Bringing together the latest updates, achievements and stories from our community.
01
What’s New
What’s new at BHC
One of our latest community highlights is our free coffee campaign — great coffee, on us, for everyone. Every Monday and Friday, a participant takes the lead on our coffee van, preparing coffees under the supervision of a staff member who is a certified barista.
It's open to everyone — pop in any time during the hours below and enjoy a free coffee, no bookings needed.
☕ Mon & Fri
8:30 – 11:30am
BHC Office
02
Editor’s Desk
From the Editor’s Desk
A short note from BHC on the changes, updates and priorities shaping the way we continue to support participants, families and staff.
03
NDIS Updates
Key NDIS updates at a glance
Below are the main updates participants, families and staff should be aware of, presented in a shorter and easier-to-read format.
Funding periods
Participants with new or reassessed plans may notice funding periods, designed to help manage budgets across the life of their plan.
Clearer support definition
The updated definition of an NDIS support provides greater clarity about the supports and services that can be funded through the Scheme.
Support-needs assessments
New NDIS support-needs assessments are expected to begin as part of the new planning approach. BHC will continue monitoring these developments and support participants through plan changes.
Important provider update
SIL registration update
New SIL providers must be registered with the NDIS Commission from 1 July 2026. Existing unregistered providers must apply for registration by 1 October 2026.
1 July 2026 — new SIL providers
1 October 2026 — existing unregistered providers
These changes aim to strengthen service quality, worker screening and accountability.
What BHC is focusing on
Staff training
Ongoing education, clinical supervision and specialised training in medication support, diabetes management, behaviour support, restrictive practices and incident reporting.
Better systems
Enhancing digital systems to improve care documentation, progress notes and service monitoring.
More support options
Expanding SIL, SDA, respite, community access and in-home support services across Victoria.
BHC will continue working closely with participants, families, guardians, support coordinators and allied health professionals to deliver high-quality, person-centred supports. Learn more about SIL & SDA ↗
04
Aged Care Updates
Giving older people a stronger voice
Consumer Advisory Bodies are an important way for older people to have a real say in the care and services they receive. Consumer Advisory Bodies (CABs) help make sure the voices of older people, families and carers are heard when providers make decisions about service delivery and improvements.
Share feedback
Older people can share feedback, raise concerns and speak about what matters most in their day-to-day care.
Contribute ideas
Advisory bodies give consumers and carers a structured way to contribute ideas about how care and support can be improved.
Shape better services
Advisory bodies support more person-centred care and help providers become more responsive, transparent and accountable.
Why it matters
Consumer Advisory Bodies give older people a meaningful voice in shaping the services they receive, promoting person-centred care and ensuring their views are considered in decision-making.
Important updates
Personal Care contribution change
Personal Care will come under clinical care and will no longer have contributions attached.
Price Guide delayed
The new Price Guide has been delayed indefinitely, and at this stage there is no confirmed date for when it will be introduced.
05
Employee milestone
Recognising five years of service
Congratulations to the team members below — every one of you has just reached five years with BHC.
19 Apr 2021
Sajan E J
21 Apr 2021
Tijo P
11 May 2021
Arun J
20 May 2021
Ruth K
01 Jun 2021
Jaswinder H
05 Jul 2021
Prameela P
23 Jul 2021
Daniel I
30 Jul 2021
Sun Y L
30 Jul 2021
Sanoj P
30 Jul 2021
Kiranjeet K
06
Upcoming Events
What’s coming up next
We have some exciting BHC activities coming up for participants, staff and the wider community. Dates and further details will be shared soon — stay tuned.
BHC Chef Competition
A fun cooking challenge celebrating creativity, teamwork and delicious food. More details and dates will be announced soon.
Big Goose
An upcoming farm visit experience for participants to enjoy animals, outdoor activities and a relaxed community outing. Stay tuned for the confirmed date.
Moorabbin Air Museum
An upcoming visit to explore aircraft, history and something a little different in the community. Date details will be shared soon.
Dates are coming soon — please stay tuned for the full schedule,
times and booking details.
07
BHC Stars
Meet Catherine
Catherine — Participant
A spotlight on Catherine’s interests, favourite activities, and the things she enjoys most that bring her joy and connection.
08
Staff Spotlight
Meet Amro
This month we are shining a light on Amro, one of our dedicated Support Workers who brings care, flexibility and a strong focus on client independence to every shift.
What motivates me
What motivates me most is seeing every small step a client takes toward independence become a meaningful achievement.
Whether it is starting a new job, becoming more involved in the community or trying something new, I enjoy seeing clients grow in confidence and feel proud of what they have achieved.
What I love most
Seeing progress
What I love most is celebrating each step a client takes toward greater independence, confidence and participation in the community.
Program idea
Meal planning & cooking
I would like to create a practical program where clients choose recipes, plan a budget, shop for ingredients and prepare a complete meal together from start to finish.
Why BHC
Shared values
I value the flexibility and teamwork at BHC. Being able to work with others and see clients grow in confidence is what makes this role meaningful to me.
Thank you, Amro. Your commitment to supporting
client independence and building positive everyday moments is
appreciated by the BHC community.
09
Current vacancies
BHC SIL / SDA / MTA / ILO Vacancies
Safe, inclusive and comfortable homes across Victoria, with a range of SIL, SDA, MTA, STA and ILO options available.
Enquiries
For SIL / SDA / MTA / ILO vacancy enquiries, please call John directly.
📞 John: 0493 330 639
✨ New house
Chadstone — 3 Units
📍 Waverley Rd, Chadstone
Vacancies: 2 Male / 4 Female
Chadstone — 3 Units
📍 Waverley Rd, Chadstone
🛏 6 Bedrooms
🛁 4 Bathrooms
👥 Current Residents: M 0 | F 0
Unit 1
2 bedrooms, 3 toilets, 1 bathroom — currently full
Unit 2
2 bedrooms, 2 toilets, 1 bathroom — currently 2 vacancies
Unit 3
2 bedrooms, 3 toilets, 2 bathrooms — currently 1 vacancy
🌊 Ready for new residents
✨ New house
Frankston
📍 Birdwood St, Frankston
Vacancies: 4 Male / 4 Female
Frankston
📍 Birdwood St, Frankston
🛏 7 Bedrooms
🛁 3 Bathrooms
👥 Current Residents: M 0 | F 0
🌊 Coastal living
Bayswater
📍 Cumberland Avenue, Bayswater
Vacancies: 2 Male / 2 Female
Bayswater
📍 Cumberland Avenue, Bayswater
🛏 2 Bedrooms
🛁 3 Bathrooms
👥 Current Residents: M 0 | F 0
🔵 Spacious home — ready for new resident
Dandenong
📍 Kirkham Road, Dandenong
Vacancies: 2 Male / 2 Female
Dandenong
📍 Kirkham Road, Dandenong
🛏 5 Bedrooms
🛁 2 Bathrooms
👥 Current Residents: M 1 | F 0
🔵 Spacious home — ready for new residents
Shepparton
📍 Bonbeach Street, Shepparton
Vacancies: 3 Male / 3 Female
Shepparton
📍 Bonbeach Street, Shepparton
🛏 5 Bedrooms
🛁 5 Bathrooms
💡 High Physical SDA
👥 Current Residents: M 1 | F 0
🟡 Limited availability
Shepparton — Kialla
📍 Sugargum Cres, Kialla
Vacancies: 1 Male / 1 Female
Shepparton — Kialla
📍 Sugargum Cres, Kialla
🛏 4 Bedrooms
🛁 2 Bathrooms
💡 SIL / MTA / STA
👥 Current Residents: M 2 | F 0
🟢 Multiple options available
Bendigo
📍 Jobs Gully Rd, Jackass Flat
Vacancies: 1 Male
Bendigo
📍 Jobs Gully Rd, Jackass Flat
🛏 4 Bedrooms
🛁 2 Bathrooms
👥 Current Residents: M 2 | F 0
🟡 Single spot only
Berwick — Greenwich Dr 28
📍 Greenwich Dr, Berwick
Vacancies: 1 Male / 1 Female
Berwick — Greenwich Dr 28
📍 Greenwich Dr, Berwick
🛏 4 Bedrooms
🛁 2 Bathrooms
👥 Current Residents: M 2 | F 0
🟡 Mixed availability
Berwick — Greenwich Dr 30
📍 Greenwich Dr, Berwick
Vacancies: 2 Male / 2 Female
Berwick — Greenwich Dr 30
📍 Greenwich Dr, Berwick
🛏 4 Bedrooms
🛁 2 Bathrooms
👥 Current Residents: M 1 | F 0
🟡 Mixed availability
Geelong — Mount Duneed
📍 Unity Drive, Mount Duneed
Vacancies: 1 Male
Geelong — Mount Duneed
📍 Unity Drive, Mount Duneed
🛏 5 Bedrooms
🛁 2 Bathrooms
👥 Current Residents: M 3 | F 0
🌊 Regional lifestyle
Clyde
📍 Athletic Cct, Clyde
Vacancies: 2 Female
Clyde
📍 Athletic Cct, Clyde
🛏 4 Bedrooms
🛁 2 Bathrooms
👥 Current Residents: M 0 | F 1
🌸 Ideal for female resident
10
Day Program Highlights
Moments from our BHC Day Center
A visual collection of activities, outings, shared experiences and memorable moments from across our Day Programs.
A final note
Thank you for being part of our community
We are grateful to our participants, families, carers, staff and wider BHC community for your continued trust, support and contribution. Every story, milestone and achievement featured in this newsletter reflects the care, dedication and connection that make Best of Homecare what it is.
We look forward to sharing more updates, celebrations and memorable community moments in our next edition.
Best of Homecare
Community Connections
With appreciation